We respect the privacy of our customers and the visitors of our website. We handle any personal data you submit to us in accordance with the applicable laws and regulations, in particular the Dutch data protection act (Wet bescherming persoonsgegevens).
Among other things, this means that we:
We collect personal data in two ways:
We process your personal data for the general purpose of concluding agreements with you regarding our services and to perform our obligations under such agreements. We may also process personal data in order to manage and expand our customer base. If you have previously purchased certain services from us, we may provide you with information about related services and may ask whether you are interested in receiving them.
Which of your specific data is processed by us and why, depends on how you are using our website and what services you are receiving from us.
Whenever you visit our website, your IP-address will automatically be stored in our web server logs. This is necessary to enable us to properly manage and troubleshoot the web server. We do not use your IP address to follow your activities online. We are normally not able to link your IP-address to your name, address or other identifying information, unless you have actively submitted such information to us and keep using the same IP address. Our standard retention term for server logs is 6 months.
If you give us your consent through the cookie settings, we use Google Analytics to generate and view general statistics about how our website is used by the public at large. The analytics programs and cookies that we use do not track what specific visitors are doing on our website. For more privacy information about Google Analytics, please see the Google Analytics privacy overview.
Our website contains buttons to share, like or promote certain things, through social media. The code for these buttons is supplied by the social media themselves, and normally includes the placement and use of a cookie that is set automatically. We have made sure that these cookies will not be placed, unless you actually click on one of these buttons, or unless you have set your cookie settings to allow social media cookies. Please read the privacy policies of Facebook, Google, LinkedIn and Twitter if you would like to know more about how these companies may use your personal data.
You can control and/or delete cookies as you wish. If you need further explanation or details, please see AllAboutCookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
If you submit a contact form or order form on the website, or send us an e-mail, then we use this information to respond to you. We store the communication between us until we believe it is no longer relevant. Communications between you and us will be treated confidentially.
We offer a news letter containing information and developments concerning datacenters, our services, and related issues. We will only add your e-mail address to our list of news letter subscribers with your explicit consent. Every news letter contains a link by which you can unsubscribe from our news letters. We do not sell or disclose the subscriber base of our news letters to third parties.
You have the right to know, upon your request, which of your personal data is actually processed by us, if any. If any personal data we may have of you is incorrect, you may require us to correct it or remove it. If you do not want to receive any information from us about our services or products, please let us know.
We implement appropriate technical and organisational security measures to protect your personal data from loss and unlawful processing. We keep backups of our data at a secure location and we strive to use encryption whenever this is feasible. The software which we use to process personal data is purchased from respected and reliable vendors, with a general preference towards open source.
1105 AA Amsterdam, NL
Foundation Dutch Data Center Association
Chamber of Commerce: 62328646
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